We have prepared an FAQ file which clears the doubts regarding online training, how to work and how time is stored.
Ans: If you are doing 50 hours training, your login id is valid for 15 days and if you are doing 25 hours training, your id is valid for 8 days.
Ans: No, login id cannot be changed. Your login id is your URN (Unique Reference Number) which is registered with IRDA.
Ans: Your password will be changed at following instances:
Ans: New password cannot be of your choice. You will receive auto generated password through sms on your mobile.
Ans: No, only one candidate can login on one system.
Q6. What is the maximum number of hours I can utilize during a day time for my online study?
Ans: You can spend a maximum of 8 Hrs during a day in your training module. A day is counted as "00:00 Hrs to 24:00 Hrs".
Ans: You cannot do training after 8 hours, system will automatically logout.
Ans: No, as per the IRDA Guidelines, time spent on the revision tests would not be added to your minimum prescribed Hrs.
Ans:As per IRDA guidelines, Web site has been designed to record the time you would spend on the online study (chapters study) and other training aspects such as Glossary, Abbreviations, mock test, Final Practice tests, User Manual etc.
Ans: Unless you would have gone through the pages, your time would not get stored. You would automatically get logged-out from the website, incase a page has been kept open for more than 10 Minutes without any interface between you and the computer; i.e. If you have just gone to the website and kept it open without actually using it, time would not be stored.
Ans: No, you cannot open multiple windows.
Ans: Upon login, the subsequent page displays your current status of the training, i.e. the number of hours utilized for training of the allotted hours. Alternatively you could use the link ‘ Reports’ from the menu for checking the status of your training among other things.
Ans: There could be other reasons because of which your time may not get stored. These are:
Ans:: No, You can start with first chapter only. Once it is complete you can go to next chapter and so on.
Ans: Yes, you have to go through all the mentioned chapters. You would be required to spend a minimum time mentioned before 'chapter title' of every chapter and it is must for your training to be certified upon the completion of your allotted hours.
Ans: Yes, at the right – top corner of every page (above the search button), there would be a clock on display which shows your session time and Auto logoff time.
Ans: This is the maximum time in which there has to be interface between you and the computer. Otherwise it will automatically be logged off. We have put one warning popup window after 8 minutes to remain logged in. In case you donot click on the ok button of popup window , after another 2 minutes you will be automatically logged off and last 10 minutes of that seesion will not be counted.
OR you can call us at the Tel No. mentioned below:
0181 - 7102500